Guides
Every section we cover, with the explainers that go with it.
Decode the deal
型號
- 甚麼是限時優惠？ Explain the limited-time model and how urgency changes judgement.
- 團購如何運作？ Explain volume thresholds, vouchers, merchant obligations and platform roles.
- 「原價」是否真實？ Show how to test a reference price using recent comparable offers and product identity.
- 如何比較真正的總價格？ Include delivery, fees, redemption costs, warranties and unusable quantities.
- 倒數計時可信嗎？ Distinguish a real closing window from a resettable pressure device.
Check the seller
型號
- 如何核實網上賣方？ Check legal identity, physical contact details, history and consistency across sources.
- 購買前應閱讀哪些條款？ Find delivery, returns, expiry, exclusions, liability and governing seller.
- 如何分辨現貨與預訂？ Look for an actual dispatch commitment and a remedy for delay.
- 網上評價可信嗎？ Assess recency, specificity, distribution, reviewer history and off-platform evidence.
- 如何降低買到冒牌貨的風險？ Check product provenance, authorised channels, warranty and implausible pricing.
Pay with protection
型號
- 哪種網上付款方法較安全？ Compare card, platform, bank transfer and person-to-person payment by recovery path.
- 甚麼是信用卡拒付？ Explain the card-scheme dispute process, evidence and issuer-specific deadlines.
- 應保留哪些交易紀錄？ Create a compact evidence pack with offer, terms, payment and correspondence.
- 電子錢包比信用卡安全嗎？ Separate credential security from purchase-dispute rights.
- 如何發現不想要的循環收費？ Review checkout consent, statements, cancellation proof and issuer contact.
Fix a bad purchase
型號
- 訂單一直未送達，應怎樣處理？ Verify the promise, contact the seller, preserve evidence and escalate by payment route.
- 貨品與描述不符怎麼辦？ Document the mismatch and distinguish preference from a material description problem.
- 代用券商戶結業後怎麼辦？ Identify the contracting party, platform terms, payment route and claim evidence.
- 如何有效提出退款要求？ Use a short factual request with remedy, deadline and attachments.
- 可向哪裏舉報不良營商手法？ Separate a consumer complaint, suspected Trade Descriptions offence and suspected fraud.
Pressure, privacy and scams
型號
- 限時優惠如何誘發衝動購物？ Explain scarcity, social proof, anchoring and a pause rule.
- 網購介面的「黑暗模式」是甚麼？ Identify obstruction, hidden costs, confirmshaming and forced continuity.
- 網店應該需要多少個人資料？ Use purpose, necessity, retention and permission checks.
- 如何識別假網店？ Combine identity, payment, domain, content and offer anomalies rather than one signal.
- 如何避免優惠通知控制消費？ Use notification removal, waiting lists and purchase rules.